FAQ's
When will my order ship?
- Orders are typically processed within 1-5 business days, depending on volume.
- All apparel is shipped from our fulfillment location in PA.
- For the most current processing times, please check the announcement bar at the top of our home page.
How can I track my order?
- Once your order is placed, you'll receive an email confirmation with your order number.
- When your order ships, you'll receive another email with your tracking information.
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Orders are shipped via USPS or UPS.
- Please keep in mind that shipping times are estimates, and we are not responsible for delays caused by USPS or UPS once your order has shipped.
- If your tracking information shows that your order was "Delivered" by USPS or UPS it is considered delivered and will not be reissued.
Can I change or cancel my order?
- Once an order has been placed, no changes or cancellations can be made.
- This includes changes to size, color, shipping information, or any other order details.
- Please take a moment to double check your order before placing it. We want to make sure you receive exactly what you intended to order.
Do you accept returns or exchanges?
- At this time, all sales are final.
- We do not accept returns, exchanges, or cancellations.
- We know mistakes and unexpected issues can happen. If there is an issue with your order, please email: hello@mrsmommylife.com within 10 days of delivery so we can review your order and assist you.
What if there is an issue with my order?
- If something isn't right with your order, please reach out to: hello@mrsmommylife.com within 10 days of delivery.
- be sure to include your order number and a brief description of the issue so we can take a look.
How can I contact you?
- Have a question or need help with an order, email us at: hello@mrsmommylife.com
- Email is the best way to reach us for order questions or concerns, While we love connecting with you on Instagram, we cannot guarantee a response to messages sent through Instagram.
When do you restock?
- We restock as often as possible, typically once a month.
- New drops can vary.
- Be sure to follow us on Instagram to be the first to know what's coming next.
What sizes should I order?
- Our T-Shirts and Hoodies are mostly unisex. For a more fitted feel, we recommend sizing down.
- Our Joggers are women's sizing. For a cozier, more relaxed feel, we recommend sizing up.
- Because fit can vary by style, we always recommend checking the sizing information provided on the individual product page before ordering.
What are your clothes made of?
- Our apparel is made from either 10% cotton or a 52% cotton/ 48% polyester blend, depending on the item.
- You can find specific material and sizing details on each product page.
Do you ship internationally?
- At this time, we only ship within the United States and do not offer international shipping.
Still have a question?
- We're happy to help when we can.
- Send us an email at: hello@mrs.mommylife.com and we'll get back to you as soon as possible.